This policy explains what “cookies” are and how the Renovi website at [domain] (Website) and the Renovi platform accessible via the Website (“Platform”) use cookies and other tracking technologies to improve them and to deliver the best and more personalized service. It also provides you with clear and comprehensive information about the cookies we and/or the persons who host or provide maintenance on the Website use and the purposes for using cookies. Our Cookies Policy applies to all users of the Website and Platform.

The Website uses cookies that can realise, collect, and transmit information that is associated with you. Our use of cookies helps us to provide you with a good experience. For more information about this policy, please contact us at [EMAIL]. 

What are cookies?

Cookies are bits of texts or small pieces of information that are stored by your browser on your computer’s hard drive or mobile device when you visit certain websites or applications for record keeping purposes. Reference to “cookies” means software or technology that can collect, transmit or recognize information about your visits to our Website. “Cookie” information typically includes data such as your type of internet browser, screen resolution, operating system software and other technical data related to your visit and/or use of the Website. Cookies may also record the manner that you use our Website, the pages you visit and your preferences for features and functions. 

Your consent: 

By clicking accept at the message that pops up on your screen and continuing to browse our Website and Platform, you are agreeing to our placing cookies on your browser or the hard drive of your computer or your mobile device or any other device from which you access the Website and Platform in order to analyse the way you use our Website. Please read this cookie policy carefully for more details about the information we collect. 

You can set your browser to refuse all or some browser cookies at any time, or to alert you when websites set or access cookies, by selecting the appropriate settings on your browser (see more information below). If you disable or refuse the use of cookies on our Website, at any time, please note that some parts of the Website may become inaccessible or not function properly. To find out more about cookies, including how to manage and delete them, visit

Key concepts

How to delete and block our cookies 

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.

Changing your cookie settings

Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand how to change your cookie settings, use the “help” option in your internet browser or visit the relevant pages on cookie settings in Internet Explorer, Firefox, Chrome or Safari.

Can I withdraw my consent? 

If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.

What cookies do we use and why?

The cookies we use or might use are categorised as follows:

  • Essential cookies
  • Performance and analytics cookies
  • Functionality cookies
  • Advertising cookies
  • Social networking cookies

Essential cookies. These are cookies that are required for the operation of our Website. These cookies help you to move around and use all the essential features of the Website. Without these cookies, the Website would not work properly.

Analytical or performance cookies. We want to make your experience on the Website as smooth and as enjoyable as possible. These allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.

These cookies cannot identify you personally; rather they provide us with anonymous information to help us understand which parts of the Website interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our Website and we also use them to help us monitor how our visitors reach our Website and how effective our advertising is.

Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Some functionality cookies are essential if you want to view videos and maps on our Website. 

Targeting and advertising cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make the Website and the advertising displayed on it more relevant to your interests. These cookies help ensure that the advertisements you see are as relevant to you as possible. For example, some advertising cookies help select advertisements that are based on your interests. Others help prevent the same advertisement from continuously reappearing for you.

Google Analytics

The Website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which websites are used to help their improvement. Google Analytics does this by placing small text files called ‘cookies’ on your device. The information that the cookies collect, such as the number of visitors, the pages visited and the length of time spent, is aggregated and therefore anonymous.  Please also see “How Google uses data when you use our partners’ sites or apps”, (located at

Google Analytics Opt-Out

Google has developed the Google Analytics opt-out Browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).

If you want to opt-out of Google Analytics, you can download and install the add-on for your web browser. For more information, click here:

* For more information, see Google’s help pages and privacy policy: 

Google’s Privacy Policy 

Google’s Analytics Help Pages 


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Changes to this Policy

We may make changes to this Cookies Policy from time to time. To ensure that you are always aware of how we use your personal information we will update this Cookies Policy from time to time to reflect any changes to the Website. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this Policy periodically to be informed of how the Website uses cookies.

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